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Assalamualaikum Warahmatullahi Wabarakatuh dan Salam Sejahtera,

Dear All,

Labour Day celebration in Malaysia has a history dating back to the 1970s. On 20th May 1972, Tun Dr. Ismail Abdul Rahman, the then Deputy Prime Minister of Malaysia announced May 1 as Labour Day, a special day to commemorate the contributions of workers to nation building. The first official celebration took place a year later and after more than 40 years, the tradition continues in an ever-changing landscape.

AeroDarat is blessed with dedicated people who are willing to go extra miles and would not miss a beat to ensure a safe, secure and reliable service is delivered to our customers as promised.  I am proud to have all of you on and I sincerely thank all of you for your continuous dedication and commitment.

The road ahead is still long and could get bumpy. Nonetheless, the journey can be remarkably rewarding when we get together around the same goal and hold dear to the values of being Genuine, Efficient and Progressive. This commitment is the manifestation of our labour of love that in turn translates into values to those we serve. The ones that make us unique and stand out from the rest.

I wish all of you Happy Labour Day and as always, stay safe and keep well.

Thank you.

Mohd Nadziruddin Mohd Basri


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In transforming current business processes through digital integration, AeroDarat Services’ cross-functional team comprises of Finance, Hub Control Center/TRC and the respective Operations teams have successfully launched the electronic Aircraft Handling Acknowledgement Note (e-AHAN) application on 15 March 2021.

The project which replaced the manual pen and paper function for AHAN aims to shorten the time taken for billing process from an average of 17 to 26 days down to 10 days only – a staggering 41% to 62% improvement!

How is this even possible? The answer lies on three key drivers introduced by e-AHAN, namely precise recording of services rendered at source, automated service report submission to customers and systematic record keeping for reference. These not only lead to internal process improvement and efficiency but also subsequently enhance customer service by shortening billing process and minimising disputes.

Kickstarted in July 2020, this project comes in four phases. The first rollout is for FOCA customers in which two online briefing sessions were conducted led by Business Development Unit on 8th and 9th March 2021. In the next several phases, this application will be extended to MH flights, MAG subsidiaries and overall ADS services. Congratulations ADS project team for a job well done!

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