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Our Services

Ground Handling Services



Passenger Services (ATW)

  • Check-In
  • Ticketing
  • Boarding
  • VVIP (Adhoc) & Assist Services to Gate


Passenger Services (BTW)

Custom Clearance (CIQ)



Lounge Operations

  • Domestic
  • Regional
  • International


Baggage Services



Charter Flights

  • Schedule Flights
  • Adhoc Flights


Ground Support Equipment



Hub Control Centre (HCC)



Aircraft Handling Unit (AHU)

  • Ramp Handling Non-Technical (RHNT)
  • Technical Handling (TH)


Ramp Operations

  • Baggage handling
    • Mishandle Luggage
    • Loading, unloading
  • Marshaling


Aircraft Interior Cleaning (AIC)

  • Interior Deep Cleaning & Exterior Cleaning (subsidiary)
  • Toilet Service
  • Water Service


Load Control

  • Aircraft Weight & Balance
  • Communication between Ground Handler & Aircraft