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AeroDarat Services Welcomes New Customer, TUI Airways to Langkawi

December 23, 2018 1News

AeroDarat Services has scored another brand new customer again as TUI Airways made its inaugural flight from Birmingham, Manchester, and London (Gatwick) Airports to Langkawi, Kedah. This largest charter airline in the world, operated using Boeing 787-800 Dreamliner aircraft, landed in Langkawi International Airport (LGK) at 0855 AM on 20th December 2018. Thus, making TUI Airways the first European airline to operate direct flights to the island.

TUI Airways, part of TUI Group, the world’s leading tourism group based in United Kingdom offers direct flights three times for every two weeks to Langkawi, on Thursday (2 flights) and Friday (1 flight) from 20th December 2018 until end of March 2019 for their winter holiday programme, Fly & Cruise 2018- 2019 package. The programme is expected to continue for the upcoming winter holiday in 2019-2020.

The fully booked inaugural flight with 296 guests on board was welcomed by Dato’ Mohmed Razip Hasan, Deputy Director General (Promotion) Tourism Malaysia, En. Mohamed Sallauddin Mat Shah, General Manager Airline Marketing Malaysia Airport Holding Berhad, En. Mustaffa Kamal Ab. Wahab, Account Management and Marketing Manager for Europe and South East Asia, AeroDarat Services together with Langkawi Authorities and Tourism Association.


All the passengers then proceeded to Marella Discovery Cruise Ship and spent an overnight in Langkawi, before departing to Phuket, Thailand, and other South East Asia destinations before coming back to Langkawi again in two weeks time.



One comment

  • Loo Shiau Fen

    July 10, 2023 at 9:50 pm

    Dear Aero Darat,

    I was one of the passengers taking MAS flight from Alor Setar Kedah to Kuala Lumpur on 2 July 2023 (Sunday).. My flight was originally scheduled to depart at 235pm that day.

    However, I was only informed of the flight delay at 1224pm when I was already on my way to the airport. The flight was rescheduled to 445pm and I was very panic as I had a connecting flight from KL to Singapore at 605pm.

    As a result of the delay in flight from AS to KL, I couldn’t make it to the flight from KL to SG. And I was informed by your ground staffs that all the remaining flights from KL to SG were full and I had to wait until the flight on the next morning.

    I went to Aero Darat’s office and asked for help as I needed to get to Singapore for work that day. One of your staffs, Encik Zuraidi bin Saad attended to me. I told him about my problems and asked him if there’s any other way to get me in the plane. We chatted for about 10mins.

    Encik Zuraidi explained patiently to me the situation and I walked away disappointed at the disruptions and chaotic situation caused by Malaysia Airline.

    After that, still I decided to fly to KL by taking the flight at 445pm.

    While waiting at the boarding room, Encik Zuraidi found me sitting behind a big pillar. He came to me and asked me if I have found other alternatives to which I said no. He then told me that he might be able to get me on the plane from KL to SG as the flight was delayed as well. He then took my passport and printed me a boarding pass. He managed to put me on the plane and I was able to go to Singapore that day.

    I was so grateful for Encik Zuraidi’s help although he is not a MAS staff. I would like to put on record my sincerest gratitude to him for his action. He was like a beam of sunlight to me by putting me on the plane while I was so let down by MAS.

    Ribuan terima kasih Encik Zuraidi!


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