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Dear Esteemed Customers,

We are a few steps closer to end 2018. This is the best time for us to express our gratitude for all the support, patience and trust that you have all given us at AeroDarat.

Commitment and dedication shown by everyone here at AeroDarat.

As we face the new year ahead of us, we at AeroDarat end this 2018 stronger, wiser as we reflect on the good and difficult times we faced together.

May this New Year will bring all of us success and outstanding achievements, as we work together, may we be blessed with strength to deliver our best services towards our passengers.

We at AeroDarat are committed to evolve further in achieving our aspirations to become the preferred ground handler for global airlines. We will do our level best to never give up on making safety our utmost priority.

For those of you taking time off to be with family and friends, make the most of this holiday season. Take this opportunity to bring you and your loved ones closer together.

Once again, we wish you a wonderful holiday season and Happy New Year 2019!

The Management Team of AeroDarat Services Sdn Bhd

AeroDarat Services has scored another brand new customer again as TUI Airways made its inaugural flight from Birmingham, Manchester, and London (Gatwick) Airports to Langkawi, Kedah. This largest charter airline in the world, operated using Boeing 787-800 Dreamliner aircraft, landed in Langkawi International Airport (LGK) at 0855 AM on 20^th December 2018. Thus, making TUI Airways the first European airline to operate direct flights to the island.

TUI Airways, part of TUI Group, the world’s leading tourism group based in United Kingdom offers direct flights three times for every two weeks to Langkawi, on Thursday (2 flights) and Friday (1 flight) from 20^th December 2018 until end of March 2019 for their winter holiday programme, Fly & Cruise 2018- 2019 package. The programme is expected to continue for the upcoming winter holiday in 2019-2020.

The fully booked inaugural flight with 296 guests on board was welcomed by Dato’ Mohmed Razip Hasan, Deputy Director General (Promotion) Tourism Malaysia, En. Mohamed Sallauddin Mat Shah, General Manager Airline Marketing Malaysia Airport Holding Berhad, En. Mustaffa Kamal Ab. Wahab, Account Management and Marketing Manager for Europe and South East Asia, AeroDarat Services together with Langkawi Authorities and Tourism Association.

All the passengers then proceeded to Marella Discovery Cruise Ship and spent an overnight in Langkawi, before departing to Phuket, Thailand, and other South East Asia destinations before coming back to Langkawi again in two weeks time.

Aerodarat Services Sdn Bhd successfully completed its initial IATA’s Safety Audit for Ground Operations (ISAGO) between 12 and 16 November 2018. ISAGO is an internationally recognized programme aimed at improving safety within airport ground operations, reducing ground handling incidents and accidents as well as reducing the number of audits on Ground Service Providers (GSP). To be ISAGO certified, is a huge accomplishment for AeroDarat as the certification puts the company in the league of other global successful ISAGO certified Ground Services Providers such as Dnata, SATS and Menzies. This places Aerodarat Services a step closer towards achieving its vision to be the preferred Ground Solution for Global Airlines.

Aerotech Consulting GMBH was appointed by IATA as the official ISAGO audit agency handling the ISAGO audit for AeroDarat Services. Mr. Rene de Boer, Mr. Bereket Woldeselassie and Ms. Anna Kaynezhad represented IATA for the ISAGO audit on Aerodarat Services.  The audit was divided into two categories, Headquarters Audit and Station Audit-Kuala Lumpur (KUL). The Headquarters audit was held between 12 and 14 November and focussed on documentation. It ended with a two-day observation of operations at KUL station between 15 and 16 November. The audit took place successfully without a hitch, thanks to the hard work and cooperation from all Business Units involved.

AeroDarat Services is expected to be officially certified and awarded with ISAGO’s certification in February 2019 once all findings from the audit are closed. 

AeroDarat Services has added yet another brand new customer, Condor Airlines to its existing clientele. The airline’s inaugural flight from Frankfurt, Germany landed at Kuala Lumpur International Airport (KLIA) at 6.30am on Thursday, 02 November 2018. Operated using a Boeing 767-300, the aircraft was greeted with a traditional water cannon salute at Bay C2 at the Satellite Building, KLIA.

The fully booked inaugural flight with 241 guests on board was celebrated at the Gate C2 by Deputy Minister of Tourism, Arts and Culture Malaysia, Yang Berhormat Tuan Muhammad Bakhtiar Wan Chik, Deputy Minister of Transport Malaysia, Dato’ Kamarudin Jaffar, Deputy Head of Mission and Charge D’Affairs of German Embassy in Kuala Lumpur, Dr. David Krivanek, Deputy Director General (Promotion) of Tourism Malaysia, Yang Berhormat Dato’ Sri Abdul Khani Daud, Chief Strategy Officer of Malaysia Airports, Mr. Azli Mohamed, General Manager Marketing Malaysia Airports, Mr. Mohd Sallauddin Mat Shah and Group Airlines Director of Customer Operations, Managing Director and Accountable Manager Condor Airlines, Mr. Christian Schmitt.

AeroDarat Services Account Management and Marketing Manager for Europe and South East Asia, Encik Mustaffa Kamal Abd. Wahab was on hand to welcome the flight at the inaugural event together with Chief Finance Officer, Mr. Leong Soon Kong, Head Ramp Operations, Encik Mohamad Asif Abd Talib, and Head Passenger Services and Operations Management, Encik Sudirman Kushairi.

Condor Airlines a Thomas Cook Group Airlines, based in Frankfurt Airport, Germany offers direct flights three times a week to Kuala Lumpur on Tuesday, Friday and on Sunday. Kuala Lumpur is the 90^th destination and also the first and only South East Asian destination that is served by Condor Airlines.

Credit pictures: Malaysia Airports Holdings Berhad (MAHB)

On 27 June 2018, Airbus Industrie’s brand new A330neo landed at the Kuala Lumpur International Airport (KLIA) for a static display as part of its South East Asia tour. As the chosen ground handler in Kuala Lumpur, AeroDarat Services provided the necessary ground equipment and operations support between 27 and 30 June 2018.

As part of the A330neo’s South East Asia Tour, the aircraft flew to Manila on 27 June and returned to Kuala Lumpur on the same day before flying to Jakarta on 28 June. The aircraft also made stops in Bangkok and Hong Kong before returning to KLIA, ahead of its departure to Mauritius on 30 June.

The A330neo is capable of flying from South East Asia to Europe non-stop and is equipped with the Airbus Airspace cabin feature, offering customers an enhanced flying experience.

AeroDarat Services Sdn Bhd welcomed Indian Prime Minister, His Excellency, Mr. Narendra Modi upon his arrival in Kuala Lumpur on 31 May 2018. The Air India B747 aircraft from Indonesia carrying 69 delegates landed at Kompleks Bunga Raya at the Kuala Lumpur International Airport (KLIA) at 10:51 am.

Mr. Narendra Modi arrived in Kuala Lumpur for a brief stopover to congratulate the newly-elected Prime Minister, Tun Dr. Mahathir Mohamad before departing at 2.00 p.m., the same day, to Singapore for a three-day official visit.

In preparation for the arrival of the Indian Premier, AeroDarat Services had prepared equipment and the necessary operations support from 7.00 a.m. Also present at the welcome event were, AeroDarat’s Head of Business Development, En. Shamshul Amree Salleh and Cik Nur Shabila Kamarudin, AeroDarat’s Account Management and Marketing Analyst.

AeroDarat Services has added yet another feather to their cap by bringing in the business of their brand new customer, Small Planet Airlines. The airline, had its inaugural flight to Kota Kinabalu International Airport (KKIA) from Macau on 18 April 2018. The flight was operated using an Airbus 320 aircraft.

Small Planet Airlines, a Lithuanian leisure airline based at Vilnius Airport, is a subsidiary of the Small Planet Group which also owns several sister companies such as Small Planet Airlines (Cambodia), Small Planet Airlines (Germany) and Small Planet Airlines (Poland).

(Cambodia), offers direct flights twice a week from Macau to Kota Kinabalu on Wednesdays and on Sundays.

This charter airline from Small Planet Airlines

AeroDarat Services Account Management and Marketing Analyst, Cik Nur Shabila Kamarudin was on hand to welcome Small Planet Airlines at the inaugural event. Also present were Kota Kinabalu Station Head, Encik Nik Roseli Mohd Kamaludin and some of the operational staff based at the Kota Kinabalu International Airport.